Terms and Conditions

1. Introduction

  • Overview of the Service
  • Acceptance of Terms

2. Use of Service

  • User Registration and Account Management
  • User Responsibilities and Conduct
  • Service Limitations and Modifications

3. Fees and Payments

  • Pricing and Payment Terms
  • Subscription Models and Renewals
  • Cancellation Policy

4. Privacy and Data Protection

  • Data Collection and Use
  • User Data Rights and Control
  • Data Security Measures

5. Intellectual Property Rights

  • Ownership and Licenses
  • User Content and Licenses
  • Trademark Policy

6. Third-Party Services and Content

  • Integrations and Third-Party Links
  • No Endorsement of Third-Party Content

7. Invoicing and Financial Transactions

  • Invoicing Features Use at Your Own Risk
  • Compliance with Local Tax Regulations
  • Currency and Taxation Considerations

8. Limitations of Liability and Disclaimer of Warranty

  • Warranty Disclaimers
  • Limitation of Liability
  • Indemnification by User

9. Dispute Resolution

  • Governing Law
  • Dispute Resolution Mechanism
  • Arbitration Agreement

10. Modifications to Terms and Conditions

  • Right to Modify Terms
  • Notification of Changes

11. Termination

  • Termination by User
  • Termination by Optiwoo.com
  • Effects of Termination

12. General Provisions

  • Severability
  • No Waiver
  • Entire Agreement

13. Contact Information

  • How to Contact Us

14. Effective Date and Updates

  • Last Updated
  • Historical Amendments


1. Introduction

Iverview of the Service

Welcome to Optiwoo.com, the premier online solution designed to streamline and enhance the management of WooCommerce stores. At Optiwoo.com, we understand the complexities and challenges faced by online store owners in today's digital marketplace. Our platform offers a comprehensive suite of tools tailored to meet the needs of WooCommerce store managers, encompassing everything from inventory management and order processing to customer relationship management and analytics. Our mission is to empower store owners by providing them with an efficient, user-friendly, and integrated management system, enabling them to focus on growing their business and achieving their sales goals.

Optiwoo.com is dedicated to continuous improvement and innovation, ensuring that our services remain at the cutting edge of e-commerce management technology. Whether you are launching a new online store or looking to optimize the operations of an existing one, Optiwoo.com is your partner in navigating the e-commerce landscape with confidence and ease.

Acceptance of Terms

By accessing or using any part of the Optiwoo.com service, you agree to be bound by these Terms and Conditions (the "Terms"). These Terms constitute a legally binding agreement between you and Optiwoo.com, governing your use of our services. If you do not agree to these Terms, you must not access or use Optiwoo.com.

These Terms apply to all users of the service, including without limitation users who are browsers, vendors, customers, merchants, and/or contributors of content. Please read these Terms carefully before accessing or using our website. By accessing or using any part of the site, you agree to be bound by these Terms. If you have any questions regarding these Terms, please contact us at support@optiwoo.com.

We reserve the right to update, change, or replace any part of these Terms by posting updates and/or changes to our website. It is your responsibility to check this page periodically for changes. Your continued use of or access to the website following the posting of any changes constitutes acceptance of those changes.

By agreeing to these Terms, you also agree to be bound by our Privacy Policy, which is incorporated herein by reference. The Privacy Policy provides information about how we collect, use, and share your personal information. Please read the Privacy Policy carefully to understand our practices regarding your personal information.

Welcome to Optiwoo.com, where we strive to make your WooCommerce store management experience seamless, efficient, and productive.


2. Use of Service

User Registration and Account Management

To fully utilize the services offered by Optiwoo.com, users are required to register and create an account. During the registration process, users must provide accurate and complete information, and it is crucial that this information is kept current. Failure to do so constitutes a breach of the Terms, which may result in immediate termination of your Optiwoo.com account.

Users are responsible for maintaining the confidentiality of their account and password, including but not limited to the restriction of access to their computer and/or account. Users agree to accept responsibility for any and all activities or actions that occur under their account and/or password, whether their password is with our Service or a third-party service. Users must notify us immediately upon becoming aware of any breach of security or unauthorized use of their account.

User Responsibilities and Conduct

Users of Optiwoo.com agree to use the Service only for lawful purposes and in a way that does not infringe the rights of, restrict, or inhibit anyone else's use and enjoyment of the Service. Prohibited behavior includes harassing or causing distress or inconvenience to any other user, transmitting obscene or offensive content, or disrupting the normal flow of dialogue within Optiwoo.com.

Users are not permitted to upload, post, host, or transmit unsolicited email, SMSs, or "spam" messages; transmit any worms or viruses or any code of a destructive nature; or inject content or code or otherwise alter or interfere with the way any Optiwoo.com page is rendered or displayed in a user's browser or device.

Service Limitations and Modifications

Optiwoo.com reserves the right at any time to modify or discontinue, temporarily or permanently, the Service (or any part thereof) with or without notice. Optiwoo.com shall not be liable to users or any third-party for any modification, price change, suspension, or discontinuance of the Service.

The functionality of Optiwoo.com is continually evolving, and the form and nature of the services Optiwoo.com provides may change from time to time without prior notice to users. Optiwoo.com may also cease (permanently or temporarily) to provide the Services (or any features within the Services) to users without prior notice.

Optiwoo.com also retains the right to create limits on use and storage at its sole discretion at any time without prior notice to users. Optiwoo.com makes no guarantees regarding the availability of specific features or the capacity of the features offered. We reserve the right to deactivate accounts, remove or edit content, or cancel orders at our sole discretion.

By using Optiwoo.com, users acknowledge and accept these terms and conditions in full and agree to abide by them while using the Service.


3. Fees and Payments

Pricing and Payment Terms

Optiwoo.com offers a variety of pricing options to accommodate the diverse needs of our users. Detailed information regarding our pricing, including any applicable fees for using the Optiwoo.com service, can be found on our website. All fees are quoted in United States dollars, unless otherwise stated.

Payments for the use of Optiwoo.com services must be made in accordance with the payment terms specified at the time of purchase. We accept various forms of payment, including but not limited to credit cards, debit cards, and PayPal. By submitting such payment information, you automatically authorize Optiwoo.com to charge all fees incurred through your account to any such payment instruments.

Should automatic billing fail to occur for any reason, Optiwoo.com will issue an electronic invoice indicating that you must proceed manually, within a certain deadline date, with the full payment corresponding to the billing period as indicated on the invoice.

Subscription Models and Renewals

Optiwoo.com offers subscription-based services. By subscribing to our services, you agree to pay the subscription fee for the service you select. Subscriptions are billed in advance on a recurring, periodic basis, as specified at the time of purchase. Your subscription will automatically renew at the end of each billing cycle unless you cancel auto-renewal through your online account management page or by contacting Optiwoo.com customer support.

Unless otherwise mentioned in the subscription terms, renewal charges for the upcoming period will be charged at the current subscription rate. We will attempt to process the renewal charge approximately 24 hours before the new subscription period begins.

Cancellation Policy

You may cancel your subscription at any time through your online account management page or by contacting our customer support team. Upon cancellation, you will not be charged for any subsequent billing periods, but you will not receive a refund or credits for amounts already billed.

Please note that cancellation of a subscription does not relieve you of any current, accrued obligations to pay under the Terms. Optiwoo.com reserves the right, in its sole discretion, to issue refunds or credits in certain circumstances.

By subscribing to our services, you agree to these Fees and Payments terms, including the automatic renewal of your subscription, the billing procedures, and our cancellation policies.


4. Privacy and Data Protection

Data Collection and Use

At Optiwoo.com, we prioritize the privacy and security of our users' data. We collect personal information necessary for providing and improving our WooCommerce store management services. This information may include, but is not limited to, user names, email addresses, and transactional data related to your online store. Our primary goal in collecting personal information is to provide a secure, efficient, and customized experience.

We use this information to operate, maintain, and provide the features and functionality of Optiwoo.com, to process and complete transactions, and to send you related information, including purchase confirmations and invoices. Additionally, we may use this information to communicate with you about promotions, updates, and other news about products and services offered by us and our selected partners.

User Data Rights and Control

You have the right to access, amend, or delete your personal information collected by Optiwoo.com at any time. To exercise these rights, please contact our customer support team. We are committed to providing you with control over your personal information. Users can review, update, or delete their account information through their account settings on the Optiwoo.com platform.

You also have the right to object to the processing of your personal data in certain circumstances, including processing for direct marketing purposes. If you wish to object or have any concerns about how we handle your personal data, please contact our customer support team.

Data Security Measures

Optiwoo.com implements a variety of security measures designed to maintain the safety of your personal information. We adopt appropriate data collection, storage, and processing practices and security measures to protect against unauthorized access, alteration, disclosure, or destruction of your personal information, transaction information, and data stored on our platform.

Despite our efforts, no method of transmission over the Internet, or method of electronic storage, is 100% secure. Therefore, we cannot guarantee its absolute security. However, we strive to use commercially acceptable means to protect your personal information and continually update and enhance our security measures in line with technological advancements.

We also encourage users to take steps to protect their personal information by, for example, keeping passwords confidential and using a secure connection when accessing our services.

By using Optiwoo.com, you acknowledge that you understand and agree to these privacy and data protection practices. Our commitment to your privacy is paramount, and we welcome any questions or concerns regarding the safeguarding of your data.


5. Intellectual Property Rights

Ownership and Licenses

Optiwoo.com and its original content, features, functionality, and design elements are and will remain the exclusive property of Optiwoo.com and its licensors. Our service is protected by copyright, trademark, and other laws of both the United States and foreign countries. By using our service, you do not acquire ownership or any intellectual property rights to the service or the content you access.

We grant you a limited, non-exclusive, non-transferable, and revocable license to use our service for your personal, non-commercial use, in accordance with these Terms. This license does not include any right for resale or commercial use of the service or its contents; any collection and use of any product listings, descriptions, or prices; any derivative use of the service or its contents; or any use of data mining, robots, or similar data gathering and extraction tools.

User Content and Licenses

You retain all your rights to any text, images, or other content you submit, post, or display on or through the service ("User Content"). By posting User Content on or through the service, you grant Optiwoo.com a worldwide, non-exclusive, royalty-free, fully paid, sublicensable, and transferable license to use, modify, publicly perform, publicly display, reproduce, and distribute such User Content on and through the service.

You are responsible for your use of the service, for any User Content you provide, and for any consequences thereof, including the use of your User Content by other users and our third-party partners. You understand that your User Content may be syndicated, broadcast, distributed, or published by our partners and if you do not have the right to submit User Content for such use, it may subject you to liability. Optiwoo.com will not be responsible or liable for any use of your User Content by Optiwoo.com in accordance with these Terms.

Trademark Policy

Trademarks, service marks, graphics, and logos used in connection with our service are trademarks or registered trademarks of Optiwoo.com or Optiwoo.com's licensors. You are granted no right or license with respect to any such trademarks or the use thereof and any unauthorized use is strictly prohibited.

The use of Optiwoo.com trademarks, including the Optiwoo.com name or logo, without our prior written permission in each specific instance, is expressly prohibited except as permitted by applicable law. Other trademarks, service marks, graphics, and logos used in connection with the service may be the trademarks of their respective owners. You are granted no right or license with respect to any such trademarks.

By using Optiwoo.com, you acknowledge and agree to respect the intellectual property rights of Optiwoo.com and others. Any unauthorized use of the content or the service, except as specifically authorized herein, without the prior written permission of Optiwoo.com, is strictly prohibited and will terminate the license granted herein.


6. Third-Party Services and Content

Integrations and Third-Party Links

Optiwoo.com may integrate with or provide links to third-party applications, websites, services, and resources (collectively, "Third-Party Services"). These Third-Party Services are provided solely as a convenience to our users and as an integral component of the Optiwoo.com functionality. Access and use of Third-Party Services, including the information, material, products, and services on or available through Third-Party Services sites, is solely at your own risk.

While Optiwoo.com's integration with these Third-Party Services can enhance your overall experience by providing additional features and capabilities, it's important to understand that these services are governed by their own terms and conditions and privacy policies. We encourage you to review the terms, conditions, and privacy policies of any Third-Party Services before engaging with them.

Optiwoo.com does not control, endorse, or assume responsibility for the content, privacy policies, or practices of any Third-Party Services. Furthermore, Optiwoo.com will not and cannot censor or edit the content of any Third-Party Service. By using Optiwoo.com, you expressly relieve us from any and all liability arising from your use of any Third-Party Service.

No Endorsement of Third-Party Content

The inclusion of any links or integration of Third-Party Services does not imply approval or endorsement thereof by Optiwoo.com. The existence of a link to a Third-Party Service does not imply an endorsement by Optiwoo.com, nor does an absence of a link imply a lack of endorsement. Optiwoo.com does not endorse any product, service, or procedure offered by a Third-Party Service and is not responsible for the content of any Third-Party Services.

Content provided by Third-Party Services is for informational purposes only, and Optiwoo.com is not responsible for the accuracy, completeness, or reliability of any content made available through these services. Dependence on any information provided by Third-Party Services is solely at your own risk.

In case you decide to access or use Third-Party Services linked to or from Optiwoo.com, you are responsible for taking the necessary precautions to protect yourself and your computer systems from viruses, worms, Trojan horses, and other harmful or destructive content that may be present on or transmitted through such Third-Party Services.

By using Optiwoo.com, you acknowledge and agree that Optiwoo.com is not responsible for examining or evaluating the content or accuracy of any Third-Party Services and does not warrant and will not have any liability or responsibility for any Third-Party materials or websites, or for any other materials, products, or services of third parties.

Optiwoo.com encourages you to be aware of when you leave our site and to read the terms and conditions and privacy policy of each Third-Party Service that you visit or utilize.


7. Invoicing and Financial Transactions

Invoicing Features Use at Your Own Risk

Optiwoo.com provides invoicing features to facilitate the management and operation of your WooCommerce store. These features are designed to assist you in generating, managing, and tracking invoices related to your sales transactions. While we strive to ensure the accuracy and reliability of our invoicing features, it is crucial for users to understand that they are using these features at their own risk.

Users are responsible for ensuring that the invoices generated through Optiwoo.com comply with all applicable laws and regulations of their jurisdiction, including but not limited to, sales tax requirements, invoicing standards, and business registration details. Optiwoo.com does not guarantee the suitability or legality of invoices generated through our service in your specific location or circumstance. It is the user's responsibility to verify the accuracy and completeness of invoices and to ensure they meet all legal requirements.

Compliance with Local Tax Regulations

Users of Optiwoo.com are solely responsible for understanding and complying with all local tax regulations that apply to their business operations, including sales tax, VAT, GST, and other applicable taxes. This includes registering for taxes where required, calculating the correct tax rates, collecting taxes from customers, and remitting them to the appropriate tax authorities.

Optiwoo.com provides tools and features that may assist users in managing tax calculations; however, users should not rely solely on these tools for compliance. It is the user's responsibility to ensure that any tax-related features are configured correctly according to their local tax regulations and to seek advice from qualified tax professionals when necessary.

Currency and Taxation Considerations

Optiwoo.com supports multiple currencies, allowing users to conduct transactions in the currency most appropriate for their business and customers. Users should be aware of the implications of conducting transactions in different currencies, including exchange rates, conversion fees, and the impact on tax calculations.

Users are also responsible for understanding how currency conversions may affect their tax obligations. This includes knowing when to apply taxes, how to calculate tax amounts in different currencies, and how to report taxes to tax authorities in the correct currency.

By using the invoicing and financial transaction features of Optiwoo.com, users acknowledge and agree that they are responsible for ensuring compliance with all financial, tax, and legal obligations associated with their use of our service. Optiwoo.com will not be held liable for any non-compliance, errors, or omissions in the financial transactions processed through our platform.

Optiwoo.com encourages all users to consult with financial advisors, tax professionals, or legal counsel to ensure that their use of our invoicing and financial transaction features complies with all applicable laws and regulations.


8. Limitations of Liability and Disclaimer of Warranty

Warranty Disclaimers

Optiwoo.com provides its service on an "as is" and "as available" basis without any warranties of any kind, either express or implied, including, but not limited to, implied warranties of merchantability or fitness for a particular purpose, or the warranty of non-infringement. Without limiting the foregoing, Optiwoo.com, its subsidiaries, its affiliates, and its licensors do not warrant that the content is accurate, reliable or correct; that the service will meet your requirements; that the service will be available at any particular time or location, uninterrupted or secure; that any defects or errors will be corrected; or that the service is free of viruses or other harmful components. Any content downloaded or otherwise obtained through the use of the service is downloaded at your own risk and you will be solely responsible for any damage to your computer system or mobile device or loss of data that results from such download or your use of the service.

Optiwoo.com does not warrant, endorse, guarantee, or assume responsibility for any product or service advertised or offered by a third party through the Optiwoo.com service or any hyperlinked website or service, and Optiwoo.com will not be a party to or in any way monitor any transaction between you and third-party providers of products or services.

Limitation of Liability

To the maximum extent permitted by applicable law, in no event shall Optiwoo.com, its affiliates, agents, directors, employees, suppliers, or licensors be liable for any indirect, punitive, incidental, special, consequential, or exemplary damages, including without limitation damages for loss of profits, goodwill, use, data, or other intangible losses, arising out of or relating to the use of, or inability to use, the service. Under no circumstances will Optiwoo.com be responsible for any damage, loss, or injury resulting from hacking, tampering, or other unauthorized access or use of the service or your account or the information contained therein.

Indemnification by User

You agree to defend, indemnify, and hold harmless Optiwoo.com and its licensee and licensors, and their employees, contractors, agents, officers, and directors, from and against any and all claims, damages, obligations, losses, liabilities, costs or debt, and expenses (including but not limited to attorney's fees), resulting from or arising out of a) your use and access of the service, by you or any person using your account and password; b) a breach of these Terms, or c) Content posted on the service.


9. Dispute Resolution

Governing Law

These Terms and Conditions and any separate agreements whereby we provide you services shall be governed by and construed in accordance with the laws of United Kingdom. This clause establishes the legal framework under which disputes will be resolved, ensuring both parties understand the legal standards and principles that will apply.

Dispute Resolution Mechanism

Should a dispute arise from or in connection to these Terms and Conditions or in relation to any aspect of the services provided by Optiwoo.com, the parties agree to first attempt to resolve the dispute informally through direct discussions, which shall be initiated by either party sending the other party a written notice. This initial step is designed to provide a fast and efficient resolution to any disagreements, fostering a cooperative approach to dispute resolution.

In the event that a dispute cannot be resolved through informal negotiations within a period of 30 days, then either party may proceed to the next stage of dispute resolution as outlined in this agreement.

Arbitration Agreement

Except for disputes relating to the enforcement or validity of your or Optiwoo.com’s intellectual property rights, the parties agree to resolve any dispute arising out of or in connection with these Terms, or the breach, termination, enforcement, interpretation, or validity thereof, including determining the scope or applicability of this arbitration clause, by binding arbitration, rather than in court. Arbitration will be conducted.

The arbitration shall be conducted in the English language, but any witness whose native language is not English may give testimony in their native language, with simultaneous translation into English (at the expense of the party presenting the witness). The decision of the arbitrator shall be final, binding, and conclusive upon the parties, and a judgment rendered thereon may be entered in any court having jurisdiction thereof.

By using Optiwoo.com’s services, you are agreeing to be bound by this arbitration agreement, waiving the right to a trial by jury or to participate in a class action. If for any reason a claim proceeds in court rather than in arbitration, both you and Optiwoo.com waive any right to a jury trial.

Notwithstanding the above, both parties retain the right to seek injunctive or other equitable relief in a court of competent jurisdiction to prevent the actual or threatened infringement, misappropriation, or violation of a party’s copyrights, trademarks, trade secrets, patents, or other intellectual property rights.


10. Modifications to Terms and Conditions

Right to Modify Terms

Optiwoo.com reserves the right, at its sole discretion, to modify or replace these Terms and Conditions at any time. The ever-evolving nature of our services and the dynamic landscape of e-commerce require our policies to be adaptable. Changes to these Terms might be due to changes in our service offering, legal and regulatory changes, or adjustments based on user feedback and technological advancements.

It is our commitment to ensure that our service continually meets the needs of our users while complying with all legal and regulatory requirements. As such, we may update these Terms to reflect changes in our services, changes in the law, or for other reasons deemed necessary by us to enhance user experience and compliance.

Notification of Changes

Whenever we make changes to these Terms and Conditions, we will notify users of such changes in a timely manner. Notification may come in various forms including, but not limited to, posting the revised terms on the Optiwoo.com website, and sending an email to the users who have registered their email addresses with us. The notice will specify the effective date of the changes.

We understand the importance of keeping our users informed about any changes to the terms that govern their use of Optiwoo.com. Therefore, we encourage all users to review the Terms periodically for any changes. Your continued use of the service after the effective date of such changes constitutes your acceptance of the new Terms and Conditions. If you do not agree to the new terms, you are free to discontinue your use of the Optiwoo.com services.

Changes to the Terms will be effective immediately for new users of our service. Existing users will be subject to the new Terms and Conditions from the effective date specified in the notification or, if no specific date is listed, then immediately upon the changes being posted on the website.

By agreeing to these Terms, you acknowledge and agree that it is your responsibility to review these Terms periodically and become aware of modifications. This process ensures that our users are always aware of what information we collect, how we use it, and under what circumstances, if any, we disclose it.


11. Termination

Termination by User

You, as a user of Optiwoo.com, have the right to terminate your account and discontinue the use of our services at any time. To terminate your account, you must follow the account deletion or termination procedures provided within your account settings or as otherwise directed on the Optiwoo.com platform. Upon initiating termination, you are responsible for securing any data or content you wish to retain, as Optiwoo.com may delete any or all of your information and data stored on our servers.

Please note that terminating your account will not automatically remove any content you have shared through the services, nor will it relieve you of any outstanding obligations, including payment obligations, under these Terms.

Termination by Optiwoo.com

Optiwoo.com reserves the right to suspend or terminate your account and access to the services at any time, without notice, in case of your breach of these Terms, including, but not limited to, non-payment of fees, illegal or improper use of the service, or behavior that negatively affects other users or the operation of the service. Optiwoo.com may also terminate or suspend the services for any reason.

Upon termination by Optiwoo.com for breach, your right to use the services will stop immediately, and you must cease all use of the services. Optiwoo.com is not liable to you or any third party for termination of your access to the services.

Effects of Termination

Upon termination of your account, whether by you or by Optiwoo.com, your right to use the services will immediately cease, and Optiwoo.com may, but is not obligated to, remove and discard any content associated with your account. After termination, Optiwoo.com reserves the right to exercise whatever means it deems necessary to prevent unauthorized access to the services, including, but not limited to, technological barriers, IP blocking, and direct contact with your Internet service provider.

Termination of the account will include the deletion of your account information and all related information and files associated with or inside your account. However, certain records may be retained in our database to comply with legal obligations, resolve disputes, enforce our agreements, or for other legally permissible purposes.

Any provisions of these Terms that, by their nature, should survive termination will survive termination, including, but not limited to, ownership provisions, warranty disclaimers, indemnity, and limitations of liability.

By using Optiwoo.com, you acknowledge that you have read, understood, and agreed to the aforementioned termination policies. Optiwoo.com encourages users to maintain their own backups of any data they submit to the service, as Optiwoo.com will not be liable for any loss of data following termination.


12. General Provisions


If any provision of these Terms and Conditions is held to be invalid, illegal, or unenforceable for any reason by any court of competent jurisdiction, such provision shall be modified to reflect the parties' original intent as closely as possible in accordance with applicable law. The remaining provisions of these Terms shall remain in full force and effect. This ensures that the Terms and Conditions are not rendered void or ineffective due to the invalidity of any single provision, maintaining the integrity of the agreement between Optiwoo.com and its users.

No Waiver

The failure of Optiwoo.com to enforce any right or provision of these Terms will not be deemed a waiver of such right or provision. Any waiver of any provision of these Terms will be effective only if in writing and signed by a duly authorized representative of Optiwoo.com. This clause emphasizes that a party's failure to enforce a provision does not constitute a waiver of its right to do so in the future, ensuring that all provisions of the Terms can be enforced at any given time.

Entire Agreement

These Terms and Conditions constitute the entire agreement between you and Optiwoo.com regarding the use of the Optiwoo.com service, superseding any prior agreements between you and Optiwoo.com (including, but not limited to, any prior versions of the Terms and Conditions). Any amendments to this agreement must be made in writing and signed by both parties. This clause confirms that the Terms and Conditions represent the full and complete understanding between the user and Optiwoo.com concerning the use of the service, and it supersedes all prior agreements and understandings, whether written or oral.

By accepting these Terms, users acknowledge that they have read, understood, and agreed to be bound by the full content of these Terms and Conditions as the complete and exclusive statement of the agreement between the user and Optiwoo.com, which prevails over any proposal or prior agreement, oral or written, and any other communications between the user and Optiwoo.com relating to the subject matter of these Terms.


13. Contact Information

How to Contact Us

At Optiwoo.com, we are dedicated to providing exceptional support and service to our users. Whether you have questions about our service, need assistance with a specific feature, or wish to provide feedback, our team is here to help.

For any inquiries, support requests, or comments, you can reach us through the following channels:

Email: For the most direct and efficient response, please send your inquiries to our support team at support@optiwoo.com. Our team aims to respond to all emails within 48 hours during business days.
Contact Form: You can also contact us by filling out the contact form available on our website. Please visit www.optiwoo.com/contact and provide the required information along with your message. Our customer service team will review your submission and get back to you as quickly as possible.
Mailing Address: If you need to reach us by mail, please send correspondence to: 128 City Road, London, United Kingdom, EC1V 2NX

We value your feedback and are committed to continually improving our service. If you have suggestions on how we can enhance your experience with Optiwoo.com, please do not hesitate to share them with us.

Thank you for choosing Optiwoo.com. We look forward to serving you and helping your WooCommerce store succeed.


14. Effective Date and Updates

Last Updated

This Terms and Conditions document for Optiwoo.com was last updated on January 04, 2024. We reserve the right to update, change, or modify these Terms at any time. Changes to the Terms become effective immediately upon being posted on our website, unless stated otherwise. Your continued use of the Optiwoo.com service after any such changes indicates your acceptance of the new Terms. It is your responsibility to check this document periodically for changes and updates.

Historical Amendments

To ensure transparency and to provide our users with a clear view of the evolution of our Terms and Conditions, Optiwoo.com maintains a record of historical amendments. This record highlights significant changes made to the Terms and Conditions over time, allowing users to understand the nature of these changes and their impact on the use of the service.

Users can access the history of amendments by visiting www.optiwoo.com/terms/updates. This page is designed to provide an accessible archive of all major updates to our Terms, ensuring users have the information they need to make informed decisions about their continued use of the Optiwoo.com service.

We encourage our users to review the Historical Amendments section regularly, along with the current version of the Terms and Conditions. This practice ensures that users are always well-informed about the terms that govern their use of Optiwoo.com and can see the progression of changes made over time.

Please be aware that the use of Optiwoo.com after any updates to the Terms and Conditions signifies your agreement to the changes and your consent to abide by the revised terms. If you do not agree with the changes, you are free to discontinue the use of our services.

By providing these details, Optiwoo.com aims to foster a transparent and trusting relationship with our users, ensuring that you are always fully informed about the terms of your engagement with our service.


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